• Reservations
  • Special offers
    • Room
    • Dining
    • Wedding + Events
    • The plaza retail
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    • About the plaza
    • Design philosophy
    • Photo tour
    • Virtual tour
    • The sound
    • The exhibition
    • The wallpaper
  • Room + Suitel
    • Business Room
    • Deluxe room
    • Permier suite
    • Executive suite
    • Residential suite
    • Plaza suite
    • Presidential suite
    • Royal suite
    • Club lounge
  • Dining
    • Taoyuen
    • Murasaki
    • Tuscany
    • The seven square
    • The lounge
    • Eric kayser
    • In room dining
    • Tao yuen style
  • Meetings + Events
    • Grand ballroom
    • Diamond hall
    • Ruby hall
    • Maple hall
    • Orchid hall
    • Opan room
    • Oak room
    • Pine & bamboo room
  • Wedding + Party
    • Wedding style
    • Wedding concierge
    • Party
  • Facilyty
    • Business center
    • Spa
    • Fitness
    • Xystum
    • Concierge
    • Gift shop
  • Reservations
    • Lacation
    • Local guide
    • Shuttle bus

privacy policy

THE PLAZA Hotel considers your privacy to be of the utmost importance and we will do our very best to both respect and protect it. THE PLAZA Hotel’s Privacy Policy explains how your personal information will be used, and for what purposes, as well as what actions are taken to ensure your privacy.

Your Privacy

THE PLAZA Hotel takes your privacy very seriously and has established the Privacy Policy to comply with the Republic of Korea Information and Communications Network Utilization and Information Protection and Promotion Act as well as all applicable laws. THE PLAZA Hotel’s Privacy Policy is subject to change in case of modifications to either the Republic of Korea’s laws and regulations or the company’s internal policies, or both. Please check regularly for any changes to this policy when visiting our website.

Collection of Information and Purpose Thereof

THE PLAZA Hotel’s information and reservation services cannot be used without membership registration. THE PLAZA Hotel only requests personal information that is deemed [absolutely] necessary and will neither use your information for any other purposes nor disclose it to any other persons or organizations.
To allow smooth operation and management of our site, your IP address is recorded. (An IP address identifies the type of browser you are using - e.g.: Netscape; Internet Explorer - by assigning a unique number).


THE PLAZA Hotel uses "cookies" (very small text files that are sent to your browser from our web server) to both save and find your information. When you access our website, THE PLAZA Hotel’s computer will read the contents of the cookies on your browser to find additional information on your computer and allow you to access the site without entering any supplementary information. The cookie identifies your computer, but does not identify you personally. You also have options regarding the cookies: at the top of your browser, go to the Tools > Internet Options tab, and you can choose to accept all cookies, have notification sent when a cookie is installed, or reject all cookies.

Technical and Administrative Privacy Measures

THE PLAZA Hotel takes technical measures to prevent loss and disclosure of, alterations to, and tampering with personal information, and allows minimal access to your personal information.

Sending out Promotional Information

THE PLAZA Hotel does not send out promotional information for commercial purposes in accordance with the explicit wishes of our customers.
In a case where THE PLAZA Hotel does send out product information or promotional materials by email for online marketing purposes, it is easily recognizable with the word "promotion" included in the subject title.

Feedback and Complaint Management

THE PLAZA Hotel values your feedback, and you have the right to receive our most expeditious response. To facilitate efficient communication, we have provided our Customer Service email and phone number.
Personnel are available 24 hours a day on weekdays, weekends, and public holidays to answer all inquiries and complaints by phone. For those sent by email or fax, we will send a prompt response (within 24 hours of receipt of your request).
Customer Service Team
Email address: plazacs@hoteltheplaza.com
Telephone: 82.2.771.2200
Fax: 82.2.755.8897
Address: THE PLAZA Hotel, 119 Sogong-ro, Jung-gu, Seoul, South Korea 100-864