Collection of Information and Purpose Thereof
THE PLAZA Hotel’s information and reservation services cannot be used without membership registration. THE PLAZA Hotel only requests personal information that is deemed [absolutely] necessary and will neither use your information for any other purposes nor disclose it to any other persons or organizations.
To allow smooth operation and management of our site, your IP address is recorded. (An IP address identifies the type of browser you are using - e.g.: Netscape; Internet Explorer - by assigning a unique number).
THE PLAZA Hotel uses "cookies" (very small text files that are sent to your browser from our web server) to both save and find your information. When you access our website, THE PLAZA Hotel’s computer will read the contents of the cookies on your browser to find additional information on your computer and allow you to access the site without entering any supplementary information. The cookie identifies your computer, but does not identify you personally. You also have options regarding the cookies: at the top of your browser, go to the Tools > Internet Options tab, and you can choose to accept all cookies, have notification sent when a cookie is installed, or reject all cookies.
Technical and Administrative Privacy Measures
THE PLAZA Hotel takes technical measures to prevent loss and disclosure of, alterations to, and tampering with personal information, and allows minimal access to your personal information.
Sending out Promotional Information
THE PLAZA Hotel does not send out promotional information for commercial purposes in accordance with the explicit wishes of our customers.
In a case where THE PLAZA Hotel does send out product information or promotional materials by email for online marketing purposes, it is easily recognizable with the word "promotion" included in the subject title.
Feedback and Complaint Management
THE PLAZA Hotel values your feedback, and you have the right to receive our most expeditious response. To facilitate efficient communication, we have provided our Customer Service email and phone number.
Personnel are available 24 hours a day on weekdays, weekends, and public holidays to answer all inquiries and complaints by phone. For those sent by email or fax, we will send a prompt response (within 24 hours of receipt of your request).
Customer Service Team
Email address: email@example.com
Address: THE PLAZA Hotel, 23 Taepyeongno 2-ga, Jung-gu, Seoul, South Korea 100-864